Trace Training

Trace Training offer a suite of exclusive training tools, designed to measurably improve the performance of your team and the productivity of your business. All trainers are accredited and considered leaders in their field, with the ability to adapt their courses to suit the individual needs of your business.

From business communication and management training, to email and marketing skills, Trace has the right training product to meet your needs. Some of the highly-regarded courses trace offers include:

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Trace Training

1. Building Exceptional Teams
   Disc Profiling & Team Integration

   This one-day session explores individual workplace behaviour and values and how these are manifest when working in a team. Your staff will understand each other, build trust and work together as a motivated and effectively functioning unit.

2. Effective Communication
   Developing Your Staff’s Communication Skills to Enhance Performance

   Clear, confident and assertive communication is at the core of success for any business. Enhance the effectiveness of your team’s communication.

   Last workshop: Sydney, November 2009

3. Negotiation
   Becoming Masterful at the Art of Negotiation

   Learning how to influence and persuade others is one of the most valuable transferable skills your staff can possess.

4. Working With Others
   Developing personal effectiveness in dealing with difficult people

   Practical strategies for ensuring your staff stay on top and in control when faced with the inevitable obstacle of dealing with difficult people and difficult sutations.

5. Developing & Retaining People
   Develop and retain your high performance team

   Find out how to motivate and inspire struggling teams and retain top performing teams.

6. Business Ettiquette
   The art of manners in your business

   Polish your staff’s etiquette skills and improve their professional image.

7. Email Matters
   Bad email is bad business

   Learn everything you need to know about the importance of email, the need for ‘e’ policies, record keeping requirements and the management of email risks.

8. Credit Training Programs
   Debtor Health Checks

   A debtor health check for your organisation and then rolling out a specific program to suit your company on improving the credit/debtor function.

   Demonstrate your commitment to the development of your staff by giving them the opportunity to complete one of our courses.

   For more information on these courses please call the Trace office in your state or email training@tracepersonnel.com.au